Please notify a member of staff if you notice any area of concern so immediate action can be taken.
Patient safety charter
Our practice has a safety culture which means that patient safety is at the forefront of everyone’s minds not only when delivering healthcare but also when setting objectives, developing procedures, purchasing new products and equipment. It is also a culture that is open and fair, where team members can discuss the challenges they face at work for the best interests of our patients. For patient safety we:
We run a clinical governance system which uses integrated risk management to identify, assess, analyse and manager all risks and incidents. The goal is continuous improvement in our care and service to you.
The Practice Manager has the overall responsibility at the practice. The team is supported through regular meetings, staff training, personal development and regular appraisals. The practice always welcomes questions, comments and suggestions from patients.
Please contact the practice manager if you have any questions or concerns.
“I was referred by NHS emergency centre yesterday, was seen x-rayed and treated straight away. dentist (Matt) was very calming, gentle and informative- truly professional service' thankyou very much.🙂”
“Came in yesterday and had tooth extraction. The female dentist who did it was great. Would highly recommend this surgery. She was very friendly and professional.”
“Warm welcome, friendly professional team, I am nervous of the dentist but was made to feel at ease immediately. Thank you”
“Lovely practice, never run late, and never rushed by dentist, feel like the check-up is thorough and honest.”
“My family’s teeth are in safe hands! Would recommend this practice to anyone”
“Excellent service, they really care about you as a person and your family wellbeing”
“Dentist Dr Vivek Giddani makes you feel at ease- had confidence in his ability to make the procedure as pleasant as possible and did not have any adverse outcomes”