Larkham House Dental Practice complies with the 1998 Data Protection Act and the Freedom of Information Act 2000, and this Policy describes our procedures for ensuring that personal information about patients is processed fairly and lawfully.

In order to provide you with a high standard of dental care and attention, we need to hold personal information about you. This personal data comprises:

We need to keep comprehensive and accurate personal data about our patients in order to provide them with safe and appropriate dental care.

We will process personal data that we hold about you in the following way:

We will retain your dental records while you are a practice patient. If you cease to be a patient, we will continue to hold them for at least another eleven years, or in the case of children until they reach the age of 25, whichever is the longer.

Personal data about you is held in the practice’s computer system and/or in a manual filing system. The information is not accessible to the public and only authorised members of staff have access to it. Our computer system has secure audit trails and we back up information on every working day.

In order to provide proper and safe dental care, we may need to disclose personal information about you to:

Disclosure will take place on a “need-to-know” basis. Information will only be given to those individuals/organisations who need to have it in order to provide care to you and for the proper administration of Government (whose personnel are also covered by strict confidentiality rules). The recipient will only be given the information that they need to know for these purposes.

In very limited circumstances or when required by law or by a court order, personal data may have to be disclosed to a third party not connected with your dental care. In all other situations, disclosure that is not covered by this Policy will occur only when we have your specific consent. Where possible you will be informed of these requests for disclosure.

You have the right to access the data that we hold about you and to receive a copy. Access may be obtained by making a request in writing. We will levy a fee of £10 for records that are copied. If a request is made to copy x-rays, an extra charge of £40 will be made. We will provide a copy of the record within 40 days of receipt of the request and fee and an explanation of your record should you require it.

If you move to another dental practice we may (at our discretion) loan original x-rays and provide copy notes direct to that practice free of charge on receipt of a written request from them to do so.

If you do not wish personal data we hold about you to be disclosed or used in the way that is described in this Policy, please discuss the matter with your dentist. You have the right to object, but please remember that this may affect our ability to provide you with dental care.

GET IN TOUCH

What do they say about Larkham House?

“I recently had the pleasure of visiting the dentist at Larkham House, and I cannot recommend it highly enough! From the moment I walked in, I was greeted with warmth and professionalism. The staff...”

Rohan

“Great service these last few days. I dropped my denture on the bathroom floor and it broke in half. Panic stations until I rang reception who said to bring it in the following day...”

Dennis

“Lovely staff, very clean, thank you all booked for next appointment would recommend!”

Jess

“Great practice, I've been going here for years and have never had a bad experience. All the staff are so lovely and make me feel comfortable. So happy with my recent treatment my dentist...”

Megan

“Went here with a dental emergency. Took less than 5 minutes, no teeth needed to be pulled! Got anti biotics. Great staff. Abscess drained. They were brilliant”

Holly

“Thank you so much Vivek for all your kindness and time. This will completely change my life and I cant thank you enough. I will forever be grateful for all your hard work and...”

Heather.

“Dr Giddani & Rachel, Thank you both for being so kind when I had my tooth out as a nervous patient. Thank You!”

Karen

  • 49 Larkham Lane
  • Plymouth
  • PL7 4PH
Google Rating
5.0
Google Rating
Google Rating